FAQs

Answering your questions about the
3M Thank you Dental Alliance

Your account

  • Please go to the Forgot password option on the Homepage.
  • You will be prompted to enter your registered email address.
  • Once you enter your email address, a reset password link will be sent to you.
  • Please click on this link, you should be redirected to the reset page, where you can enter your new password.
  • Please login using your new password.

You can change those things on the profile page when you are logged in.

Please go to the “Get in touch” page and send us an email with your request.

Please go to 3M’s Privacy Notice here.

Your rewards – Promotions

It is a customer recognition program, where we want to say thank you to you. One of the benefits is, that you can accumulate points to redeem against purchases (points cannot be redeemed for educational material).

By uploading invoices to the 3M Thank you Dental Alliance. When you are logged in go to “upload invoice”. There you will also find more information on how to upload your invoices.

You should receive a confirmation email and 3M and your channel partner will manage this.

Please see list of qualifying products here.

There are no limitations on quantity of products ordered as long as you have gathered enough points. Please see Terms & Conditions for details.

You will receive individual information about your order from 3M and your channel partner via email.

Visit your profile page and choose to opt-out.

Please contact us under link Support@dental-alliance.net or call +44 333 034 3809, so we can look into it and help you.

Please see Terms & Conditions.

The training platform for Process and Business education.

Visit link: Udemy.

Please visit this link to see an up-to-date list: https://www.3m.co.uk/3M/en_GB/dental-uk/where-to-buy/

Your points

No there is no limit to the points you can earn.

Your points will expire after 12 months from the invoice date submitted.

Allow 2 working days.

Make sure that the dental distributor’s name, invoice number, transaction date, product details and quantities are clearly visible when uploaded. Please note the dealer must be based in the UK.

Uploading your invoice

The invoice must be an invoice dated after the date you join the 3M Thank you Dental Alliance program. An invoice needs to be dated within 12 months to earn points – points are only valid for 12 months from invoice date.

Your image must be in .jpg or .png format. PDF files are also accepted. Each file must be less than 10 MB.

An unlimited number of invoices per day can be uploaded.

It is not possible to upload multiple unique invoices in a single upload. It is not possible to submit multiple unique invoices in a single email. Please send one after another.

You can include up to five pages from the same invoice as PDF. Get in touch if you an issue here.

No, you must have a verified dental practice.

Please check all required data is visible. If you are still experiencing upload issues, use link Support@dental-alliance.net or call +44 333 034 3809.

Please contact us under link Support@dental-alliance.net or call +44 333 034 3809, so we can look into it and help you.